Criador de Cruzadinhas

Customer Service

03/09/2021

All answers are from the August sessions of Talk with a Trainer. Please fax completed crossword puzzles to 1-833-984-0020 BY 9/13/2021 for a prize. Must include: PST Name, Supervisor Name, PSC X/J Code and Address

Palavras horizontais

  1. You should always act (12)
  2. "It is not WHAT you say but HOW you say it." (11)
  3. First Pillar of Customer Service (8)
  4. The largest part, and one of the most important, of our job? (15)
  5. Example of POOR Customer Service and Body Language (7)

Palavras verticais

  1. Treat all specimens with (9)
  2. # Pillars of Customer Service + # of Phlebotomy Commandments = (7)
  3. NPS stands for (16)
  4. Emails are not text messages. Please use proper (9)
  5. Each customer whom you speak, sees you as (7)
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