Customer Service

Palavras horizontais

1. A short piece of information that you give to a person when you cannot speak to them directly (7)
3. Someone who makes a phone call (6)
5. The number of the house, name of the road, and name of the town where a person lives or works, and where letters can be sent (7)
7. A fixed amount of money agreed every year as pay for an employee (6)
9. A statement, often written, that an arrangement or meeting is certain (12)
11. Device that allows you to transmit sounds at a distance (5)
13. A formal arrangement to meet or visit someone at a particular time and place (11)

Palavras verticais

2. The thing that is being discussed, considered or studied (7)
4. Something that happens or exists because of something else (6)
6. A small card that has your name, company name, and the job you do printed on it (13)
8. A printed table showing all the days, weeks, and month of the year (8)
10. A costumer or someone who receives services (6)
12. The cause of an event or situation or something that provides an excuse or explanation (6)
14. A set of decisions about how to do something in the future (4)
15. Facts about a situation, person, event, ... (11)